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FramesDirect.com, the online leader in eyewear, is looking for a talented content manager/editor/writer to work with the SEO Manager in producing entertaining and informative content for both our on and off-site endeavors.

Duties & Responsibilities:

• Writing and posting articles to multiple blogs about optical topics
• Create engaging web content for top brand catalogs and products
• Writing for social media sites such as Twitter, Facebook
• Manage outsourced content generation when applied.
• Research topics for publication that will drive traffic to the blogs and main FramesDirect.com web site.
• Assist with writing support and respond to requests in a fast and concise manner.

Skills & Requirements:

• One to three years experience in online marketing or other related areas.
• Experience and examples of writing you have done in the past.
• Brand and product copywriting experience.
• Knowledge of social networking websites including MySpace, Facebook and Twitter.
• Must have experience in creative writing. Solid grammar and presentation skills are a must.
• Must be able to work in a creative, fast paced environment and manage your time in an efficient and effective manner.
• Computer literacy and general knowledge of Microsoft Office products is essential.
• Knowledge of ecommerce businesses a plus.
• Experience with WordPress and Joomla.
• General knowledge of organic search engine optimization a plus.
• Must be prepared to office at our Austin office near I-35 & E. Oltorf.

Education:
Bachelors Degree Journalism, Marketing or related field

If you have the required skills as mentioned above, please email a cover letter (including salary requirements) and resume, outlining your experience relevant to our needs for this position. Please be prepared to provide specific measureables regarding your results. Make sure to include your full name within the file name of your resume.

This position is in-house only, in Austin (I-35 and Oltorf). Sorry, no outsourcing or telecommuters need apply.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect. Check out our Facebook page, too.

Austin Job: Content Manager/Editor is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles

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POSITION         Lab Technician

LOCATION        Houston, TX

COMPANY BACKGROUND

Essilor, the world’s leading ophthalmic company (US HQ in Dallas) www.essilor.com has recently acquired a majority stake in FramesDirect.com www.framesdirect.com.  As part of this acquisition Essilor is creating a new stand alone division (E-Commerce Global Business) based in Austin with the objective of rapidly developing FramesDirect’s activity in the US as well as overseas through an aggressive international rollout. Austin is intended to be the Group’s worldwide Internet (B2C) headquarters.

ORGANIZATIONAL CULTURE

The organizational culture at FramesDirect is typical of the early phase of a fast growing organization (start-up) characterized by a highly flexible and reactive management approach focusing on getting business done and supported by a very dedicated staff. FramesDirect’s initial success has been achieved thanks to a deep understanding of the Internet techniques generating large traffic to the company web site and a superior level of customer service assisting the online eyewear consumers at every stages of the purchasing experience.

FRAMESDIRECT’S MISSION STATEMENT

FramesDirect.com is the leading online retailer of eyewear (eyeglasses, sunglasses, prescription sunglasses and contact lenses). The Company’s mission is to leverage the advantages of virtual shopping to create the ultimate buying experience for today’s eyewear consumer.

OUR OPPORTUNITY

The primary focus of this position is to operate a variety of machines to cut lenses down to proper size and shape to fit the appropriate frame and insert the lenses into the frame ensuring proper fit for all difficult and/or priority jobs.  Duties in this position are usually repetitive, requiring analysis and use of individual judgment.  Specific duties for this position include ensuring lenses are properly edged consistently, verifying frame shape and axis, performing a cosmetic inspection of the lens and frame, and inserting and securing lenses into the frame.  Supervision ranges from close to general.

RESPONSIBILITIES:
All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining regular, prompt attendance and availability for overtime as needed:

• Mount lenses by inserting and securing them into the <<insert specific frame type here>> frame.  Utilize screwdriver and/or other tools as needed for frame type.
• Load and unload lenses into and out of the edging machine by securing lens clamp and start machine.
• Check lens for frame fit by placing lenses into frame and/or verify lens circumference.
• Scan tray into edger and adjust settings if needed.
• Verify frame shape and axis by comparing the frame/lens to machine diagram.
• Check alignment of frame, lenses, and temples.
• Dot the lens markings to check for lens alignment.
• Read and analyze work ticket to ensure all processes are complete and accurate prior to edging.
• Inspect frame for scratches or defects and perform cosmetic inspection of the lens.
• Identify correct bevel styles needed.  Run test lenses through the machine as needed.

SKILLS AND REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• High School education or equivalent preferred.
• 5-7 years previous related experience and/or training helpful.

Language Ability

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write short correspondence.
• Ability to communicate effectively in a team environment.

Math Ability

• Basic ability to add and subtract.
• Understand decimal numerical sequencing.

Reasoning Ability

• Ability to multi-task and prioritize.
• Demonstrate good judgment and decision making skills.

Computer Skills

• Basic computer skills.

Certificates and Licenses

None required.

Opened: 10/27/10

Closed: 11/03/10

Internal applicants must complete and submit a Job Change Application form and resume before the closed date to:

Kendra Peters-Ross – Sr. Recruiter

Email: kpeters-ross@essilorusa.com

To apply for this job, go to www.essilorusa.com under CAREERS.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect. Check out our Facebook page, too.

Houston Job: Lab Technician is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles

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POSITION                                Vendor Returns Tech

LOCATION                               Austin, TX

COMPANY BACKGROUND

Essilor, the world’s leading ophthalmic company (US HQ in Dallas) www.essilor.com has recently acquired a majority stake in FramesDirect.com www.framesdirect.com.  As part of this acquisition Essilor is creating a new stand alone division (E-Commerce Global Business) based in Austin with the objective of rapidly developing FramesDirect’s activity in the US as well as overseas through an aggressive international rollout. Austin is intended to be the Group’s worldwide Internet (B2C) headquarters.

ORGANIZATIONAL CULTURE

The organizational culture at FramesDirect is typical of the early phase of a fast growing organization (start-up) characterized by a highly flexible and reactive management approach focusing on getting business done and supported by a very dedicated staff. FramesDirect’s initial success has been achieved thanks to a deep understanding of the Internet techniques generating large traffic to the company web site and a superior level of customer service assisting the online eyewear consumers at every stages of the purchasing experience.

FRAMESDIRECT’S MISSION STATEMENT

FramesDirect.com is the leading online retailer of eyewear (eyeglasses, sunglasses, prescription sunglasses and contact lenses). The Company’s mission is to leverage the advantages of virtual shopping to create the ultimate buying experience for today’s eyewear consumer.

OUR OPPORTUNITY

The Vendor Returns Tech, located in Austin, Texas, is responsible for preparing product for return to vendor for credit.  Duties in this position are usually repetitive, requiring limited analysis and use of individual judgment.  Specific duties for this position include sorting product by vendor, searching invoices and completing the vendor return according to each vendor’s specifications, preparing product to ship, and ensuring that our customers receive product in perfect condition and in a timely manner.

SKILLS AND REQUIREMENTS

• High School Diploma or GED
• Strong Computer Skills
• Strong Analytical skills
• Ability to multi-task, prioritize and follow-up on multiple projects
• Detail oriented with the ability to communicate information clearly
• Excellent teamwork skills

Opened: 10/27/10

Closed:  11/03/10

Internal applicants must complete and submit a Job Change Application form and resume before the closed date to:

Kendra Peters-Ross – Sr. Recruiter

Email: kpeters-ross@essilorusa.com

To apply for this job, go to www.essilorusa.com under CAREERS.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect. Check out our Facebook page, too.

Austin Job: Vendor Returns Tech is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles

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Position Summary:
FramesDirect.com.com is seeking a Director, Online Customer Acquistion to lead FramesDirect.com’s all online customer acquisition efforts and will focus on driving growth in existing and developing new acquisition programs including, but not limited to: online advertising, SEM, SEO, Affiliate program, email marketing, Social Media marketing and partner distribution (portals, Shopping Comparison).  This position requires a proven track-record of delivering qualified traffic from both an acquisition and conversion standpoint. The role requires an analytical mindset and relentless drive for performance to optimize all campaigns for maximum efficiency and effectiveness.    It requires the ability to operate on both a strategic and tactical level, touching all aspects of the search marketing roadmap including vendor selection, systems recommendations, keyword management, bidding strategies, creative testing, and analytics. The Director, Online Customer Acquisition will report to the VP-GM, FramesDirect.com and have significant exposure to the management team, President, CEO and Founders.

Responsibilities:

• Developing and executing an online customer acquisition plan designed to maximize site traffic and drive significant customer and sales growth.
• Develop media plans, manage budget and ensure effective creative development and program execution.
• Maximize paid/natural search traffic and order conversion, while meeting cost per acquisition targets.
• Executing effective affiliate programs/publisher management activities to achieve business development goals.
• Manage relationships with third party bid management partners and media agencies to effectively and efficiently allocate budget across campaigns and initiatives
• Track and report on campaign results, data analysis. Report performance on all online media acquisition/ efforts including spend, conversions number of customers acquired and ROI to the senior management team.
• Develop and maintain a robust test & learn plan to improve our online ad creative and landing pages.
• Design test strategies and creative to optimize results.
• Partner with the Product and Site Conversion team to make recommendations for on-site changes to improve acquisition programs.
• Develop promotional plans to support new product launches and company initiatives.

Requirements:

• Bachelors Degree, Master’s  preferred.

• 7-10 years of marketing experience, minimum 5 years online / Internet marketing.
• Must be able to plan and organize major marketing programs and coordinate development by agencies and internal team.
• Strong knowledge of the Internet, online and email marketing technologies and best practices.
• Significant experience in direct response required.
• Strong experience managing agencies and 3rd party outside vendors.
• Ability to think strategically, analyze a problem and develop tactics/strategies to drive growth.
• Ability to work in a fast-paced, results and deadline driven environment.
• Able to establish productive cross-functional relationships in a collaborative team-based environment
• Strong organizational and project management skills.
• Strong interpersonal, negotiating and diplomatic skills required to effectively manage relationships with diverse internal and external contacts.

International experience would be a plus.

To apply for this job, go to www.essilorusa.com under CAREERS.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect.

Austin Job: Director, Online Customer Acquisition is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles

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The Site Conversion Senior Analyst will be responsible to constantly monitor and analyze FramesDirect.com’s site conversion, identify conversion issues and hurdles and provide data-based recommendations to the marketing and usability teams to generate more customers and drive higher sales. This role will execute and analyze daily performance reports targeted to: site visits by channels (SEO, PPC, affiliates, direct, etc), pages views, exit and bounce rates, orders and sales to measure the “health of the business”, measure and report on the impact of projects and strategic/tactical improvements. A key for success in this role is a unique blend of analytical acumen, strong experience in e-commerce, technical skills and business knowledge. This role provides the opportunity to work with a global view of the entire FramesDirect.com business.

As a conversion expert this will be a key, valuable, and visible role in the organization.

Responsibilities:

• Analyze overall site usage  (quantitatively and qualitatively)
• Site traffic analysis (by time period, promo types. etc…)
• Analyze conversion rates (by traffic sources, time of year, product, etc )
• Analyze page views, bounce and exit rate (by site areas/pages)
• Perform Funnel analysis
• Monitor daily performance metrics to understand channel performance and diagnose issues
• Set up A/B tests, reporting/analysis standards
• Recommend and structure tests including home pages, category and product pages, landing pages, shopping cart, etc
• Perform granular traffic and conversion audits across points of sale to gain insight into keyword and landing page performance/category performance
• Provide insights to the SEO team as well as recommendation on how to better reference the site to maximize conversion
• Work closely with the Marketing and Merchandising team as well as the Site Usability team to improve overall conversion rate, providing data and analysis to justify required changes to the site marketing, user experience, pricing, CRM, etc
• Work closely with the Customer Acquisition team to maximize ROI of the marketing budget through site conversion

Requirements:

• BS, BA, or Graduate degree, MBA preferred
• Minimum of  5 years experience in e-commerce data\business analysis
• Minimum of 3 years in ecommerce site conversion analysis
• Proven track record in driving conversion of ecommerce site
• Good understanding of digital marketing principles and best practices
• Ability to balance theory and practical reality
• Experience with large, active data sets in multiple environments
• Ability to work in a fast paced, open environment with limited structure
• Ability to effectively prioritize multiple requests from different stakeholders
• Strong interpersonal and communications skills
• Strong conceptual and analytic skills

To apply for this job, go to www.essilorusa.com under CAREERS.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect.

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Come grow with us. Get a life, not a job.

FramesDirect.com, the online leader in eyewear, is seeking an experienced Lead Developer.

Required:

• Must have minimum 5 years of classical ASP, SQL server, .NET and Javascript experience.
• Experience with Flash and Actionscript desirable.
• Familiar with: Visual SourceSafe, Visual Interdev, SubVersion, Adobe Photoshop.
• Must be prepared to office at our southwest Austin location off FM 1826 near Driftwood.
• Must be a self starter and be able to help Junior developers with their projects.

If you are interested and live in Austin (Sorry, this one’s in-house. Agencies need not apply.), send a copy of your resume.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect.

Austin Job: Lead Developer is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles

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Online optical leader FramesDirect.com is searching for a Returns Department Clerk for our Houston West Belt office:

Optical experience preferred

Requirements:
* Good computer skills
* Stellar people skills
* Ability to deal with dissatisfied customers
* Good spelling and correct grammar usage
* Attention to detail
* Good listening skills
* Optical trouble shooting

Duties:
* Take incoming calls regarding the return of optical merchandise
* Issue RMA numbers to customers

If you are interested and qualified, please reply with a copy of your resume and a cover letter describing your background. Please list the words “Returns Clerk” in the subject line.

Agencies and virtual workers need not apply

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect.

Houston Job: Returns Department Clerk is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles

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FramesDirect.com is the largest online eyewear retailer (e-tailer) in our space and looking for an SEO Associate to support/report to the VP of Search.

SEO Responsibilities:
• Putting together advanced daily Google analytics reports
• On page SEO analysis of domestic and international web properties
• Writing and managing projects through development and implementation
• Keyword Monitoring

We require 2-5 years worth of the following:
• Proficient in .html and .css
• At least a small amount of knowledge of .asp

Skills that will set a candidate apart (in addition to, not in place of the required skills):

• Graphic design experience
• Ability to form solutions to simple/complex roadblocks
• Military background, not required.

If you have the required skills as mentioned above, please email a cover letter (including salary requirements) and resume, outlining your experience relevant to our needs for this position. Please be prepared to provide specific measureables regarding your results This position is in-house only, in far Southwest Austin, off FM 1826 (15 minutes from Slaughter and Mopac). Sorry, no outsourcing or telecommuters need apply.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect.

Austin Job: SEO Associate is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles

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Experienced web designer to join the team at FramesDirect.com, the online leader in eyewear retail sales. You’ll be working out of the Austin, Texas office near Driftwood. Must know Flash, Illustrator and Photo Shop. Usability experience and testing a plus.

If you are interested and live in Austin (sorry, this one’s in-house), reply by e-mail with a copy of your resume. Agencies and virtual workers need not apply.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect.

Austin Job: Web Designer is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles

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Online eyewear vendor is searching for a temporary Virtual Eyewear Store Associate at Goodfellow AFB, San Angelo, TX. The job will be for approximately 90 days.

Primary Responsibilities:
  o Basic Opening / Closing Procedures
  o Driving customers in the Exchange Mall to enter the store and experience the kiosk
  o Providing accurate measurements for Pupil Distance
  o Assisting the customer throughout the entire experience from entrance to the store to end purchase
  o Communicating with our development team regarding customer feedback and issues that arise

Required Knowledge, Skills, & Abilities:
  o Knowledge of customer service principles and processes
  o Knowledge of sales principles
  o Relevant product knowledge and training
  o Strong computer skills
  o Good communication skills
  o Integrity and high energy level

Desired Knowledge, Skills, & Abilities:
  o Optical skills for prescription analysis and measurements
  o Knowledge of sales and fashion trends in eyewear

Required Experience:
  o Significant retail and customer service experience

Desired Experience:
  o Optical retail and service experience

Required Education:
  o High School Diploma or Equivalent

If you are interested and live in San Angelo, send a copy of your resume in Adobe Acrobat or Microsoft Word format. Make sure to include your full name within the file name of your resume. Legal residents only. No visa sponsorships.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect.

San Angelo Job: Temporary Virtual Eyewear Store Associate is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles

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FramesDirect.com, the online leader in eyewear, is searching for a Technical Quality Assurance technician.

Job Description
The position acts in the role of technology quality assurance for web application components. In this role you are responsible for quality deliverables, review of requirements documents for technology projects.

  •  Create test case scenarios for different web application related projects.
  •  Work with users to create test case scenarios. Work with developers to test technology projects.
  •  Function as a team member of technology team.
  •  Provide feedback on projects throughout its lifecycle.
  •  Interact with customers/user to understand requirements or technical issues.
  •  Follow procedures and maintain relevant documentation.

Who you are:
You’re someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions, and where a job title is not considered the final definition of who you are, but the starting point.

  •  Proficient with using PC and Mac computers.
  •  Proficient with using different browsers on PC and Mac.
  •  Familiar with Microsoft office, Adobe Photoshop.
  •  Detail oriented.
  •  Excellent communication, organization and analytical skills.
  •  Experience with quality assurance of web applications is a plus.

If you are interested and live in Houston (Sorry, this one’s in-house. Agencies and virtual workers need not apply), send a copy of your resume in Adobe Acrobat or Microsoft Word format. Make sure to include your full name within the file name of your resume. Legal residents only. No visa sponsorships.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect.

Houston Job: Technical Quality Assurance is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles

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FramesDirect.com, the online leader in eyewear, is searching for a Product Content Assistant.

Duties:
- Entering product information to internal system
- Updating Images for new and old products
- Contacting Vendors for inventory and new products
- Accountable for product updates and maintenance.

Skills Needed:
- Minimal Photoshop skills
- Detail orientated
- Excellent computer skills – Excel and internet

Full Time
Ready for Immediate hire.

If you are interested and live in Austin (Sorry, this one’s in-house. Agencies and virtual workers need not apply), send a copy of your resume in Adobe Acrobat or Microsoft Word format. Make sure to include your full name within the file name of your resume.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect.

Austin Job: Product Content Assistant is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles

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FramesDirect.com, the online leader in eyewear, is expanding into the world of social media and we are looking for a talented writer to help in producing entertaining and informative content for both our on and off-site endeavors.

Duties & Responsibilities:

• Writing and posting blog posts
• Writing and distributing press releases
• Writing engaging web content
• Writing for social media sites such as Twitter, Facebook, & MySpace

Skills & Requirements:

• One to three years experience in online marketing or other related areas.
• Experience and examples of writing you have done for blogs in the past.
• In-depth knowledge of social networking websites including MySpace, Facebook and Twitter.
• Must have experience in creative writing. Solid grammar and presentation skills are a must.
• Must be able to work in a creative, fast paced environment and manage your time in an efficient and effective manner.
• Computer literacy and general knowledge of Microsoft Office products is essential. Microsoft Publisher knowledge is a plus.
• Knowledge of ecommerce businesses a plus.
• General knowledge of organic search engine optimization a plus.
• Must be prepared to office at our southwest Austin location off FM 1826 near Driftwood.

Education:

Bachelors Degree Journalism, Marketing or related field

If you are interested and live in Austin (Sorry, this one’s in-house. Agencies and virtual workers need not apply), send a copy of your resume along with your salary requirements in Adobe Acrobat or Microsoft Word format. Make sure to include your full name within the file name of your resume.

Want to get these alerts immediately? Just sign up to follow us on Twitter at http://www.twitter.com/framesdirect.

Austin Job: Writer for Social & Online Media is a post from: The Eye Zone - More opticals: Eyeglasses | Sunglasses | Contact Lenses | Goggles